Frequently asked questions

Does Newlook Daycare have an outdoor playground?

Yes, Newlook Daycare, being a home-based facility, boasts a fantastic backyard play area that the children adore using daily, weather permitting. Additionally, we often take walks to nearby neighborhood playgrounds, offering varied and enriching outdoor experiences. Our outdoor spaces are designed for fun, learning, and exploration, ensuring a healthy balance of play and nature interaction.

What ages do you accept?

We care for toddlers and preschoolers, typically from 12 months to 5 years.

Are you licensed?

Yes. New Look Daycare is a licensed child care program in British Columbia and operates under the Community Care and Assisted Living Act and the Child Care Licensing Regulation. We follow the provincial licensing standards for health and safety, supervision, daily routines, and overall program quality.

Do you accept Child Care Subsidy?

Yes. We can support families who use the BC Child Care Subsidy. If you are approved (or in the process), let us know and we will guide you on what information is needed and how the subsidy can be applied to your fees.

How do you handle behavior and guidance?

We use gentle, respectful guidance with clear boundaries. We focus on helping children build independence, confidence, and social skills like sharing, turn-taking, and expressing feelings appropriately.

How do you handle behavior and guidance?

Typically: Snacks, lunch, a change of clothes, indoor shoes, seasonal outdoor clothing, diapers and wipes if needed, and a water bottle. We will give you a full checklist when you enroll.

Do children nap or have quiet time?

Yes. Toddlers nap. Preschoolers have rest time or quiet activities depending on their needs.

Do children need to be potty trained?

Not always. Many children are still learning. We support potty learning using consistent routines and encouragement, in partnership with parents.

What is your sick policy?

To protect everyone, children should stay home if they have a fever, vomiting, or diarrhea, or if they are too unwell to participate in the day. Children may return when they have been fever-free for at least 24 hours without fever-reducing medicine, and when symptoms have improved enough for them to take part in normal activities. If a child becomes ill during the day, we will contact you for pickup as soon as possible.